Privacy Policy

Kor Da values your privacy and is committed to handling customer information responsibly. This Privacy Policy explains the types of information we may collect through our ecommerce store, how we use it, and how customers can contact us regarding privacy-related questions.

This page is intended as general business policy content for our store operations in Pakistan. If you need help regarding your specific case, order, or data request, please contact us at [email protected].

Information We Collect

When you visit our website, place an order, contact us, or create an account, we may collect information such as your name, email address, phone number, billing address, shipping address, order details, and any information you provide in customer support messages.

We may also collect limited technical information such as device type, browser type, IP address, pages viewed, referral source, and general usage data to help us operate and improve the website.

How We Use Your Information

We may use collected information to:

  • Process and deliver orders.
  • Communicate with you about purchases, shipping, returns, or support requests.
  • Verify transactions and help prevent fraud or misuse.
  • Improve website functionality, product listings, and customer experience.
  • Maintain internal business records and service quality.
  • Send service-related messages or updates relevant to your order or account.

Order Processing and Payment Handling

To complete purchases, we use customer information necessary for checkout, payment confirmation, shipping, and order management. Payment transactions may be processed by third-party payment providers. We generally do not store full payment card details on our own systems unless clearly stated as part of the checkout process and supported by our payment setup.

Cookies and Basic Analytics

Our website may use cookies or similar basic technologies to keep the site functioning properly, remember shopping activity, improve performance, and understand general visitor behavior. These tools may support features such as cart management, login sessions, and simple analytics.

You may be able to control certain cookie settings through your browser. Disabling some cookies may affect website functionality.

How We Share Information

We do not sell customer personal information as part of our normal store operations. We may share information only as reasonably necessary with service providers involved in running the store, such as payment processors, courier or delivery partners, website hosting providers, technology service providers, or customer support tools.

We may also disclose information if required to comply with applicable law, respond to lawful requests, protect our rights, investigate fraud, or enforce store policies.

Data Retention

We keep customer information for as long as reasonably necessary for order fulfillment, support, recordkeeping, business operations, dispute resolution, fraud prevention, and legal or tax-related obligations where applicable. Retention periods may vary depending on the type of information and the purpose for which it was collected.

Data Security

We take reasonable administrative and technical steps to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no online system or data transmission method can be guaranteed completely secure, and customers should also protect their account credentials and devices.

Your Rights and Choices

Subject to applicable law and practical business requirements, customers may contact us to request access to their personal information, correction of inaccurate details, or deletion of certain data where appropriate. We may need to retain some information for legitimate business, accounting, security, or legal purposes.

You may also contact us if you wish to update your account details, ask about stored order information, or raise a concern regarding how your information has been used.

Children’s Privacy

Our website is intended for general ecommerce use and is not knowingly directed toward children who cannot legally make purchases or provide valid consent where required. If you believe information has been provided inappropriately, please contact us so we can review the matter.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in store practices, technology, or operational needs. The latest version posted on our website will apply going forward.

Contact

If you have any privacy-related questions, would like help with your personal information, or need support for a specific issue, please contact Kor Da at [email protected].